GenExcel
Trust & Privacy

Built for Children's Genetic Data

Most of what GenExcel processes belongs to children. That single fact shapes more of the product than anything else — here's what it actually means in practice, not just in a policy document.

Not linked to a name

Every genetic record is stored against an anonymous sample code — never a name, email or date of birth. Connecting a sample to a person is a separate, permission-gated action, and every single time it happens, it's recorded with who, when and why.

AI stays in India

Every AI feature — conversation, voice, report reading, food recognition — runs inside Indian data-centre regions, checked automatically before every release. One high-profile voice capability was deliberately left switched off because the only way to run it would have moved children's audio abroad.

Child-safety rules Helix can’t talk around

A child is never told they carry a disease risk. A child never sees a psychometric score or label. Helix refuses to fabricate a quiz score even if asked, and never tells a child that genetics shaped how it teaches them. These are enforced rules, not guidelines in a document.

Consent, layered and revocable

Legal documents, genetic testing consent, and per-category consent (health, academic, communications) are each granted separately — usually by a verified guardian for a minor. Every grant and every withdrawal is recorded, and withdrawing never deletes the history.

Protected beyond the storage layer

Every gene reading and extracted genetic record carries its own encryption, on top of the storage system's own protection. Report PDFs live in private storage with short-lived, single-purpose links, and access is re-checked the moment a report is viewed — so revoking access cuts it off immediately, even mid-session.

Your rights, honoured directly

Request an export of your data, correct it, or ask for deletion — which anonymises your account after a 30-day grace period you can still cancel. Withdraw any consent at any time. A grievance mechanism and nominee registration are both available.

Deliberately Withheld

What a Child Never Sees

Not every part of a genetic report belongs in front of a child. Parents and genetic counsellors see the complete picture, correctly framed — a child sees a curated, encouraging one.

Disease-risk genetic traits and addiction-susceptibility results
Mental-health-related traits
Any score or label from the learning-style assessment
Any statement that genetics informed a teaching decision
A fabricated quiz score, even if they ask for one

What we're still finishing

In the same spirit of saying plainly what's live and what isn't: consent is captured and recorded across the platform today, but the switch that would automatically refuse a request from someone who hasn't completed consent is still being rolled out — turning it on before every existing account has finished the consent flow would risk locking people out of their own data. It's the next compliance milestone we're closing.

We'd rather tell you that directly than let a glossy privacy page imply everything is already switched on.

Want the formal documents?

This page explains our approach in plain language. For the legal detail, read our full Privacy Policy and our DPDP Act compliance notice.

Questions About How We Handle Data?

Our team can walk you through exactly how consent, encryption and access controls work.